Privacy policy.

At Social Journey Psychology, we are committed to protecting your privacy and ensuring that any personal information you share with us is handled with care, confidentiality, and in accordance with Australian privacy laws and ethical standards for psychological services.

1. What Information We Collect

When you contact us through our website, we may collect:

  • Your name

  • Email address

  • Phone number

  • Any other information you voluntarily provide in your message

We do not collect sensitive health information through this website. Clinical intake and consent forms are handled securely and separately.

2. How We Use Your Information

We use your information solely to:

  • Respond to your inquiry

  • Provide relevant information about our services

  • Schedule appointments or consultations (if requested)

We do not use your data for marketing.

3. How We Protect Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes:

  • Secure website encryption (SSL)

  • Restricted access to contact submissions

  • Regular review of data handling practices

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties. Your data is kept strictly confidential and used only for the purposes outlined above.

5. Legal Compliance

Our privacy practices comply with:

  • The Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth)

  • Ethical standards set by the Psychology Board of Australia.

6. Your Rights

You may request access to the personal information we hold about you or ask for corrections if you believe it is inaccurate. To do so, please contact us at info@socialjourney.com.au.

7. Cookies and Analytics

Our website may use cookies or analytics tools to improve user experience. These do not collect personally identifiable information and can be disabled via your browser settings.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at info@socialjourney.com.au.